Russell Beattie has a problem with
iPhone, because he dropped it. Goes to the store, the lovely lady says "no problem, I'll replace that". Russell dumb struck. Great Support for what, maximum cost of $200. Russell's impact on the mobile developer community, $2m, I'd say.
I must say I am seriously looking at an iPhone, but 3G is kind of essential to me.
technorati tags: customer, interaction, voice, messaging, customer, contact
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