Google Talkback: Click-Cool :)

When Google bring out a new product, sometimes it sucks. This does not suck. Google Talkback enables you to put your TalkBack button on your blog or website. Since I have Google Talk already, and Google Talk on my Blackberry, it now means that as I change my mobile status, this will be reflected on my blogsite. Suddenly, I have very real mobile-internet presence. Now, before everyone goes APE (API) on me, I know that Twitter and Jaiku badges update my presence from my mobile all the time. Where Google Talk is different is that Talk is Integrated with Mail, and Mail is being sold instead of MS Exchange Server. So, how long before I can have a very low cost domain hosting, email hosting, and click to call service that can give me great stats on where my customers are coming from and who they are talking to? When Grand Central eventually enters the mix, well what can I say: Fred Wilson is already buying stock.

technorati tags: customer, interaction, voice, messaging, customer, contact