technorati tags: customer, interaction, voice, messaging, customer, contact
Thursday, December 13, 2007
Cost Savings Go To The Bottom Line: Fast
Interesting Stat:
“It takes at least $5 in new sales to equal the same impact as a $1 reduction in procurement or supply chain costs.”
So if you saved 100,000 pounds in delivery-to-the-door efficiencies that would take £500,000 in new revenue wins?
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