technorati tags: customer, interaction, voice, messaging, customer, contact
Wednesday, November 28, 2007
Lifecasting goes Broadcast....
Wow. lifecasting, i.e. telling everyone whatzup, has just crossed the chasm: It forms part of the story line at CSI, America's most popular programme. Now watch every mom and dad check out the service. Lets see if 18 months of attention to ease of use pays off.
This is where customer interaction is taking place; this is where people are talking about your products; this is where somebody says "and that guy at the counter was really rude...."
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1 comment:
i like it...
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