technorati tags: customer, interaction, voice, messaging, customer, contact
Wednesday, October 24, 2007
Mashing The Phone Network for Value
The popular lifehacker site shows you (in the US) how to get free incoming calls. Basically its a hack between Grand Central and Gizmo. Then there is another announcement that you can get a desktop alert to let you know that the price of the amazon book/film/game you wanted to buy has dropped to a price you are interested in. Now how about a meta-hack that let you get alerted when the price fell, and made your phone ring, so you could confirm and order. Something VoiceSage could do in a hack. If I were a company looking to undersell Amazon on the basis that most people go to Amazon for convenience and reliability, I'd be worred right about now.
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