E-Mail Bankruptcy?:

It's happening. People are declaring themselves "e-mail bankrupt". They are so behind in answering emails that they issue a statement (yes, often an email!) just telling people that if they sent an email in the last month, call me, because I haven't read it. The latest, Jeff Nolan. You know Jeff, you could just mash your contacts into VoiceSage and send a voice message to everyone. At least you'll know that they received it, and listened to it.:) On a serious note though, communications 2.0 has to do something about this. E-mail is broken. Raise your voice.

technorati tags: customer, interaction, voice, messaging, customer, contact