technorati tags: customer, interaction, voice, messaging, customer, contact
Thursday, March 01, 2007
Seriostity, Seriously?
VentureBeat has an interesting post on how one company is looking to solve the email overload issue. The idea is that people spend virtual money, or points, in relation to how important the email is. Thus, no doubt indicating that this is important, you should read it. The problem is that it is the receiver who ultimately puts the value on the email, so it should be the receiver that is empowered, not the sender. If you could rate "Jim", "Jim's CC's", "Jim"&"after 18.00" then you might have someway of ranking someones email. Seems to me an opening for social ranking within the business of the source of email, from the receivers of email.
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