Message Modes During Meetings

We've all been at meetings where people are checking sms/text messages, emails, even their voicemail. But how do you feel about that? Personally, during a meeting I think its pretty ok to check an sms, but not to take or initiate a phone call. Paul Kedrosky over at Infinite Greed quotes the WSJ survey of people's feelings about checking email during business meetings. It would seem from that graph that Talk-Now from iotum is addressing a real pain. The underlying thinking here being that both sides of the communication must come to some kind of an agreement about the context in which they want to be called.

technorati tags: customer, interaction, voice, messaging, customer, contact