Widgetnation

100,000 Bebo Widgets produced in 12 hours after its launch? David Beisel over at Genuine VC thinks that the secret story of 2006, has been "rise of the widgets". With Yahoo launching its new Widget, and Google going "all widget", the internet, and services, are going to have to become customer configurable. We are going to see more of this in the new year, particularly in the Teen space. It will also be interesting to see if Bebo, MySpace, Linked-In, etc. begin to see themselves as Innovation Ecosystems for customer contact solutions.

technorati tags: customer, interaction, voice, messaging, customer, contact